first-class
property management
Poolman Property Management is committed to providing a seamless residential block management service
Recognising the needs of our clients across the North-West
At Poolman, we place our clients at the core of our business. As a property
management company, we provide a unique residential block management scheme tailored to meet each developments specific needs, with a dedicated property manager who fosters excellent communication and transparency between leaseholders and day-to-day operations of the building or complex.
24-hour emergency call out facility
Budgeting and setting of service charge levels
Contractor accreditation services
Fire & health & safety compliance
Bespoke site inspection reports
Agreed site inspection rates
Bespoke development portal
Site inspections
you can trust
We are committed to providing a high-quality service by visiting your site as agreed upon – whether monthly, bi-monthly, quarterly or six monthly. During these visits, our property managers will conduct an extremely thorough site inspection of all communal areas including lifts and fire escapes, while checking mechanical fixtures like the communal aerial system, intercom systems and fire alarm are in proper working condition.
Additionally, we inspect external areas such as car parks and gardens/grounds, so you can be rest assured that any contractors hired are up-keeping the standards set forth within your agreement. Then, we present all resident directors with our comprehensive property inspection reports which include actionable notes on any required maintenance work.
Our property management service includes
- Management carried out strictly in accordance with a number of professional property management bodies' code of practice.
- Site visits performed by property managers, which are then circulated to Directors.
- The specifying, tendering and implementation of property repairs and maintenance contracts, and compliance with consultation procedures.
- Providing a 24 hour emergency call out facility, 365 days a year.
- Accountancy, financial budgeting and the setting of service charge levels, together with appropriate collection and arrears procedures.
- Ground rent collection.
- Administration of separate scheme bank accounts with trustee status.
- Advice to Resident Management Companies and provision of Company Secretarial services if required.
- Ensure complete compliance with leasehold legislation and regulations relating to health and safety, and fire risk assessments.
- Effecting comprehensive insurance cover for buildings and general risks, cost effectively.
- Establishing and maintaining detailed records and administration systems for each development, utilising our bespoke software, thereby ensuring the free flow of accurate information to all parties.
- Re-sale service to assist with any solicitor enquiries.